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Privacy Notice
Privacy Policy


Patient Privacy Notice

Purpose of this Notice

Reach Out of Montgomery County respects the privacy of personal information and understands the importance of keeping this information confidential and secure. This notice describes how we protect the confidentiality of the personal information we receive. Our practices apply to current and former patients.

Types of Personal Information We Collect

We collect a variety of personal information to help us in administering the highest quality of healthcare. This information is provided by members in our triage forms and surveys (such as address, social security number and dependant information). We retain this information after a patient is seen. We limit the collection of personal information to that which is necessary to administer care, provide quality service and meet regulatory requirements.

How We Protect Personal Information

We treat personal information securely and confidentially. We limit access to personal information to only those persons who need to know that information to provide our products or services to members (for example, our referral services and care coordinators). These persons are trained on the importance of safeguarding this information and must comply with our procedures and applicable law. We meet strict physical, electronic, and procedural security standards to protect personal information and maintain internal procedures to promote the integrity and accuracy of that information.

Disclosure of Personal Information

We may share any of the personal information we collect (as described above) with our affiliates as permitted by law. We may also disclose this information to non-affiliated entities or individuals as permitted or required by law. Non-affiliates with whom we may disclose information as permitted by law include our attorneys, accountants and auditors, a member’s authorized representative, health care providers, and law enforcement or regulatory authorities. We do not disclose personal information to any other third parties without a member’s request or authorization.

Individual Rights to Access and Correct Personal Information

We have procedures for a patient to access the personal information we collect and we will make this information available to the patient upon request.

Our goal is to keep our patient information up-to-date and to correct inaccurate information. We have procedures in place to ensure the integrity of our information and for the timely correction of incorrect information. If you believe that any personal information we have about you is not accurate, please let us know by contacting our Chief Privacy Officer at Reach Out of Montgomery County, 25 E. Foraker St., Dayton, OH 45409, (937) 258-2000.

Further Information

We may amend our privacy policy from time to time. In accordance with applicable law, we will make available to all interested parties a notice describing our privacy policy and practices at least once a year. It will also be available upon request and can be viewed here. For more information, call us at (937) 258-2000.